Here are some of the most frequently asked questions.
Do you charge a joining / membership fee?
No we don’t believe in charging membership fees. Membership fees are something that was once common with old fashioned walking groups. These groups would generally hire a regular venue for meetings and social events and needed to charge membership fees to pay for this. Whether you attend only one trip a year or many we don’t feel there should be any upfront fees. All our events are open to everyone.
Is there an age limit to joining?
The group attracts people aged between early 20’s and 50+. The average age is somewhere in the 30’s but age is not that relevant. What members have in common is not so much their age but rather their love for the outdoors and general easy going attitude.
Having said there is no age limit we do not accept anyone under the age of 18 on our trips.
Is it all couples who attend your trips?
NO! Actually we have very few couples in the group. The vast majority of people are single. When we book accommodation on trips we usually try and offer twin or mixed rooms so that any couples that want to join can share the same bedroom.
Does everyone know each other on trips? If I come alone will I feel an outsider?
On every single trip there will be a mixture of people who are regulars and those who are attending for the very first time. Due to smaller group sizes everyone has lots of opportunity to meet and chat to each other during the hikes and socially down the pub in the evening.
It’s a very friendly and outgoing group and first timers will normally be Facebook friends by the end of their first trip. Since most members live in London it’s not unusual for people to meet socially in their own time outside the group.
Do you store my card payment details?
No. The two payment options are PayPal and bank transfer.
If you select PayPal the transaction takes place on PayPal’s secure website.
If you select bank transfer we will contact you via email to give you the account details you need to make the payment.
Do I need to have a Paypal account to use Paypal?
No. If you select PayPal you will be taken to their website. You will see a screen with your order summary on the left. On the right it will say ‘Have a PayPal account’? followed by email and password fields to login to your PayPal account.
Below this it will say ‘Don’t have a PayPal account? Pay with your debit or credit card as a PayPal guest’.
I don't own a car, is there transport available?
Yes transport is available on a car sharing basis. Transport costs are shared and the amount depends on where in the UK we are going. The transport fee is not payable to London Adventure Group but the driver you travel with. Departures are generally from London tube and train stations and most will depart around 6:00pm. The departure options are sent by email to those attending about 2 weeks prior to the event starting.
I need to cancel a trip I have booked. What are my options?
Cancellations are covered by our booking conditions. The amount of any refund depends on how close to the trip start date you inform us of the need to cancel. As stated in these conditions you are also welcome to sell your ticket yourself. Your replacement must meet the conditions stated.
How can I share photographs from an event I attended?
The majority of the group are on Facebook. Most will share their photos on their own timeline. People are free to also share them on the London Adventure Group Facebook page if they want. We would normally upload our images to the group Facebook page and tag anyone who we are friends with.
A number of members also share images on other social media channels but Facebook tends to be the most commonly used within the group.